> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://mesma.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# A users guide to multi-factor authentication (MFA)

Multi-factor authentication (MFA) is an electronic authentication method in which a computer user is granted access to a website or application only after successfully presenting two or more pieces of evidence.

| If your company has enforced MFA for your Mesma software once you login, you will be asked to set up authentication via email.


||| Please note - text authentication and Google Authenticator is not available at this stage

![](https://storage.crisp.chat/users/helpdesk/website/2ab0e57e2f41d600/image_1453b1w.png)