> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://mesma.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Deleting your enquiry

# Deleting your enquiry

You can only delete enquiries if there is no data present/additional users invited in.

###### Step 1 Click into the enquiry you want to delete


![](https://storage.crisp.chat/users/helpdesk/website/2ab0e57e2f41d600/image_p5qhcr.png)

###### Step 2 Click on manage area


![](https://storage.crisp.chat/users/helpdesk/website/2ab0e57e2f41d600/image_kf78o3.png)

###### Step 3 Click on delete this area.  You will be asked to confirm or cancel.



![](https://storage.crisp.chat/users/helpdesk/website/2ab0e57e2f41d600/image_1ezlhvs.png)

###### Step 4 You will be asked if you are sure you want to delete the area.  

|| Please note: this is not retrievable