> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://mesma.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Q - How do I reset my password?

| It is important that you keep your password secure.  If you think your password has been compromised we suggest that you reset this straight away.  

You can do this from your login page.  Just open your internet browser and type in app.mesma.io and click forget password, wait for your email and change your password to something memorable only to you. (Not receiving email please check your spam folders)



![Login Screen](https://storage.crisp.chat/users/helpdesk/website/2ab0e57e2f41d600/image_3tw80k.png)



| If you have any issues logging in please contact support@mesma.co.uk.