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# Service Backup Policy

### Objective

*   To ensure that Mesma business data is sufficiently backed up to allow for any data recovery.
    

### Scope

The backup policy shall include the following:

*   All data used in the operation of Mesma limited
    

*   All client data hosted when using the Software-as-a-Service Product.
   

**Mesma business data**

*   Mesma utilises third-party cloud systems to host and backup its day-to-day operational business data.
    

**Mesma Software-as-as-Service product**

*   Client data is hosted on Microsoft Azure Cosmos DB database which is held in UK East and UK West Data centres.
    
*   Back up is performed every 1440 minutes and retained for 336 hours.
    
*   By default, Azure Cosmos BD backups 2 copies of data.
    
*   [https://docs.microsoft.com/en-us/azure/storage/common/storage-redundancy-grs](https://docs.microsoft.com/en-us/azure/storage/common/storage-redundancy-grs)
    

### Responsibilities

It is the responsibility of the individual appointed to lead on Microsoft Azure administration to ensure this backup policy is implemented and monitored.


### Document control

This Policy will be formally reviewed on an annual basis, as a minimum, or if required changes are identified to address one or more of the following:

*   A change in the way Mesma manages or operates its information assets and/or their supporting assets.
    
*   An identified shortcoming in the effectiveness of this Policy, for example as a result of a reported information security incident or an audit finding.
    