Articles on: Cognassist Framework

Supporting LDD Quality Assurance Framework - Getting your organisation started

Cognassist has partnered with Mesma to build the 'Supporting LDD Quality Assurance Framework' on Mesma's software platform.

This article will help Provider Owners get started.

Working through each of the steps will help you understand how to get set-up and provide a useful overview of owner features.

Verify your identity



Step 1 Verify your email`


When you are first invited to use Mesma software you will be asked to authenticate your identity via your email address and reset your password. This article takes you through the steps.

Authenticate your mesma software user ID

If you forget your password at any time it is very easy to reset this.

Reset password

Step 2 Login


When you first login you will be asked to complete some information on your company.

Supporting LDD Quality Assurance Framework.



Step 3 Import your template(s)


The first thing you need to do is start creating your assessment.

The template you will need to import is called 'Supporting LDD Quality Assurance Framework'.

Read this article to find out how to import. Click here

Step 4 Duplicate a template


Once you have your preferred assessment template imported you can easily create duplicates. Read this article to find out more.

Step 5 Invite your users


It's useful to invite colleagues to collaborate on your assessments. Read this article to find out more.

Congratulations! you are now set up.

More features...



Link evidence to your assessment

Deleting your assessment

Archiving your assessment

Change ownership

Manage area groups

Copy/Move and Link Data

Submitting your assessment for moderation or approval

For technical support on how to use the software



Here at Mesma we are available to answer your technical questions.  If you have any questions or are unable to find what you are looking for in our help centre please do not hesitate to contact us via our live chat. 

Click on the chat icon in the bottom right-hand corner of the screen and start a conversation.




There may be times when we are online with other customers but don't worry, your message will be logged and one of our Customer Service Executives will contact you as soon as they are free.

If you are having issues logging in please contact support@mesma.co.uk

Updated on: 24/01/2022

Was this article helpful?

Share your feedback

Cancel

Thank you!