Q - What do I do if I think my data has been compromised?

In the event you believe there has been a breach in the security of information please contact us immediately by:

Emailing support@mesma.co.uk or sending a message via our online chat. To help us take prompt action could you please provide the following information and tell us:

• What occurred

• Date and time you identified the incident

• Who was involved or affected by the incident

Once received the incident will then be escalated to a Director who will initiate the information security incident process. The incident will be investigated, risk assessed and a report will be written outlining:

• what occurred

• any containment and recovery arrangements,

• why the incident occurred,

• overall response and future controls, and

• follow-up arrangements.

All incidents will be recorded on the Security Breach Register

Updated on: 16/09/2021